I honestly cant accurately express how rude this salesman was.My husband had had a great experience with the owner up until then. He sold his truck, they made their money and he made his commission. Or any kind of customer service at all really! Or try keeping your word. Next time try hey sorry that truck sold but we have another truck over here. He never offered us any actual help, or ya know, a SORRY. His response you ask? It was to come back out of the business with the tool used to remove sales stickers and remove the sticker from the truck we were there to buy right in front of us. Lets pause here talk about, A) How unprofessional this response is, B) How unhelpful it is and C) how RUDE this response is.I asked this man (I regret not learning his name) to find out what was going on and what happened and he skirtingly said he would. His reply I dont know what to tell ya BUD. We told him we were under the impression the truck was being held for us as Jay and my husband had discussed. He told us, Too bad, those guys just bought it. Again, my husband was told it was ready and waiting for us JUST LAST NIGHT!We get to the dealership and let the salesman know who we were and that we were here for the truck. My husband was in text contact with the owner multiple times throughout the week and he even texted us last night telling us it was ready and waiting for us today!We left our family and vacation early to come down to Saco and get the truck this morning (had we known it would be ready earlier my husband would have driven down mid vacation to get it). We were on vacation during the week it was being inspected and worked on. Like I said my husband went in that day with the intent to buy it. Owner Jay said theyd get it ready for us and hold it.
My husband sat down and crunched the numbers with both the owner and their loan guy. It came used from Canada and had to be inspected and worked on after clearing customs before it could be sold, so we couldnt move forward with the purchase until then. I guess you cant trust a salesman.We found a truck at this dealership we wanted.